Help & Support

We’re here to help you create a professional CV quickly and easily. Below are answers to the most common questions.

Frequently Asked Questions

Can I create a CV for free?
Yes. You can create, edit, and preview your CV for free. Payment is required only when you want to download.

What do I get when I pay?
A once-off payment unlocks your CV for download as PDF and Word, including 4 CV downloads and 1 free AI-generated cover letter.

Can I download my CV more than once?
Yes. Each unlock includes multiple downloads, which you can use anytime.

Is my personal information safe?
Yes. Your data is stored securely and payments are processed through PayFast. We do not store your card details.

Do you offer refunds?
Due to the digital nature of the service, refunds are not guaranteed once a CV or cover letter has been generated or downloaded.

Do I need a subscription?
No. CV for U is pay-as-you-go. There are no monthly or hidden fees.

Contact Support

If you need help or have questions, you can contact us anytime:

📧 Email:
support@cvforu.co.za

We usually respond within 24 hours.